FAQ

Listed below are some questions that you may have of IXFramework.

General
Can I get help?
YES.. we offer training and development services that can get you started or you can contact one of partners in your area.
How much will the solution cost??
Cost is a very difficult question to answer, as it depends on your requirements. With the flexability of iX Framework Its easier to start small and expand the system as required, keeping out-lay to a minimum.

Active Studio has a 1 off licensed per device (No Annual Licenses)

Data Exchange is priced for blocks of data pockets, so YOU choose how many you need.

Desk online is FREE

Development services are priced per project. Please call to discuss, "its probably cheaper than you think"

Active Developer is FREE
Where do I start?
You can start at any level, you may wish to start by visiting the Active Studio web site. This way you can learn more about iX Framework and how easily it builds complete solutions, try the online demos and then downloading the full package. Because the developer is free there are no up front costs.

After that you may wish visit the Data Exchange site to learn more about that and then discover how you can integrate it into your solutions. Finally you can sign up for a free deskonline desk and lean more about how it can help pull all this together

If thats not enough visit the Trakware Solutions web site to find how we can work with you to give you the perfect solution for your business.
Mobile
Can I have more than one application on the device?
YES... Active Studio has a mini desktop where the user can choose the application they need.
Can I lock the user into my application?
YES... The mobile client can run in Kiosk mode which stops the user from running any other application other that the one you want them to.
Can I send data to the device?
YES... However data cannot be sent direct to the device, data can be stored on Data Exchange or any other AJAX server and when the device connects it can request the data.
We already have a web service can I communicate to that?
YES.. The mobile client supports AJAX so any application that supports AJAX can respond to its requests.
What if the battery goes flat?
The mobile client can run from a copmpact flash drive / memory card, which protects the application and data from power loss and critical terminal failure.
Data Exchange
Can I deposit files in Data Exchange?
YES... Each data pocket can have attached files.
Can I have static data?
YES.. Sometimes it is useful to use one or more pockets to store reference information, like product list, locations etc. The API's allow you to design the use of the pockets to suit you needs.
Can I target the data for an individual device?
YES each data pocket has a client ID which can be the terminal ID and this is used to target the devices, or indentify which device deposited the data.
How much data can I send?
Each data pocket can store a megabyte of data which would be more than enough for most applications, Remember the pockets are reused once the data has been collected.
What does Data Exchange do?
Data Exchange acts a data repository for mobile data. It allows mobiles to send and recieve data packets in XML, .csv format etc without the customer having to providing a dedicated server.
Desk Online
Can I control and brand desks?
YES.. if you sign up as partner you get administation rights to brand sites, add desks and control user rights.
Can I develop application for Desk Online?
YES... Any web application can be made available from Desk Online.
Why Desk Online?
There is a increasing need for businesses to move to web applications. Hundreds of providers are creating applications accessable from the Internet. Desk online allows companies to mix Intranet applications with cloud application and still give the users a familar look and feel to their interface.

Administrators can lock down various features while providing clients with branded version of the applications.

 

Contact us now on:
+44 (0)1527 592062